Shipping Policy

1. Order Processing:

1.1 Processing Time: All orders are processed within [number] business days. Orders are not shipped or delivered on weekends or holidays.

1.2 Delays: If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

2. Shipping Rates & Delivery Estimates:

2.1 Shipping Charges: Shipping charges for your order will be calculated and displayed at checkout.

2.2 Delivery Estimates:

  • Standard Shipping: [number] business days

  • Expedited Shipping: [number] business days

  • Overnight Shipping: [number] business days (available for orders placed before [time], excluding weekends and holidays)

2.3 Delivery Delays: Delivery delays can occasionally occur due to unforeseen circumstances such as customs processing, weather conditions, and carrier delays.

3. Shipment Confirmation & Order Tracking:

3.1 Confirmation: You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

4. Customs, Duties, and Taxes:

4.1 Responsibilities: [Your Company] is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Damages:

5.1 Responsibility: [Your Company] is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

5.2 Proof of Damage: Please save all packaging materials and damaged goods before filing a claim.

6. International Shipping Policy:

6.1 Availability: We currently do/do not ship outside [your country].

7. Returns Policy:

Please see our [Return & Refund Policy](link to Return & Refund Policy) for more information.

8. Contact Information:

For more information about our shipping policy, please contact us at [email address].